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Prior Lake Auto Repair

4.9 (1510)
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(952) 649-5381updated hours:
Mon - Fri: 7:00 AM - 5:30 PM
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5

Very professional and timely. Troy proactively updated me in the mornings as to the progress of the repairs.

5

I took Jeep in to have a starting issue checked out. I needed a loaner car while they fixed my car. On Saturday late afternoon I accidentally locked the key in the loaner. I called Honest -1 and Rob suggested I call the local police department to see if they could open the door but also gave me his personal cell number in case the police couldn't get in. Two officers did come and attempted to unlock the door. Unfortunately they couldn't get the door open due to a security system on the loaner. I called Rob back just to let him know the police were unsuccessful. He said he would come out on Sunday to see if he could get in. After about 20 minutes he was able to get the door open. On Monday I got a call from Honest-1 that my Jeel was ready. After testing the starting and charging system they found a lose battery cable. The bill? No charge! I did fill the loaner car with gas,it was the least I could do. Thanks Honest-1!

I really appreciate you taking the time to leave such a kind review for us! It's always our pleasure to lend our loaner cars when your car is in our shop, so I'm glad that we were able to get it unlocked for you. Also, it's great to hear that everything went smoothly with your jeep. Let us know if you ever need any more assistance from us, and we'll be happy to help. -Fred, Owner

- Honest-1 Auto Care Prior Lake
5

Friendly and helpful. Finished my car in a timely fashion

5

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5

Great service. Great price. Nice waiting area.

Carolyn, we appreciate you showing your support! Don't hesitate to get in touch if we can be of assistance in the future. -Fred, Owner

- Honest-1 Auto Care Prior Lake
5

This is the first time we used Honest-1 Auto care in Prior Lake. Very happy with the servive we were provided. We could not get into any of the local Jeep/Chrysler dealers for 7 to 10 days and that was a big challenge for us since we use both of our cars almost every day. Troy got us in for early the next morning and they completed the job by early afternoon. I'm happy with the total experience and they will get my maintenance in the future.

5

Quick and courteous service!

Gina, we're grateful for your support! You can always expect great service here. Feel free to let us know if we can ever be of assistance. -Fred, Owner

- Honest-1 Auto Care Prior Lake
5

I have no worries after my car was repaired by these techs. Super pleased with service and knowledge. Took the time to talk me through what was going on and they were honest with recommends. You guys keep it up!

When you need a repair, we'll always be here for you, Cheryl! Thank you for your kind words about our service and for recommending us. We'll keep up the great work for you! -Fred, Owner

- Honest-1 Auto Care Prior Lake
5

Stopped by without an appointment because one of my rear bulbs went out and my blinker was blinking rapidly. I was in and out in ten minutes, the staff was courteous and professional, and the place was comfortable and clean. Scott was especially helpful! Great first experience!

Thank you for stopping in to see us when you needed your backlight fixed, Kim! We're always happy to help you out -- even if you stop in without an appointment. I'll be sure to let Scott know how much you appreciated everything, and if there's ever anything more we can do for you, let us know. -Fred, Owner

- Honest-1 Auto Care Prior Lake
5

Love these guys! Car "issues" will always happen so it is good to know someone is looking out for you.

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Honest-1 Auto Care Prior Lake is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Honest-1 Auto Care Prior Lake (952) 395-5449 if you have any issues in accessing any area of our website.