Prior Lake Auto Repair

Nate and the great mechanics did an amazing job at a fair price to fix my Odyssey van, which was in desperate need of attention. He explained everything he thought needed to be done, and in the priority in which they should be done. Even though the list was daunting, Nate was very reassuring in offering positive feedback on why the van was worth the investment and that the work they did would be covered. I couldn’t be happier with the customer service I’ve experienced in the past with Troy and this last time with Nate. Please give a shout out to your mechanics for me - it runs like brand new!

I had blown the transmission cooling lines on my Ford F-150, after the work was done I was told that I could come pick up my truck. I didn't make it more than 5 minutes down the road and all of a sudden my engine through the overheating light. Unfortunately I had to stop turn around and bring the truck back, without getting into too much detail, it was a very long and drawn out process to try to figure out what exactly was wrong with it. But in time I was able to work with Troy the service manager, who took care of the whole bill causing my overheating issue which they did end up finding out was the water pump. I greatly appreciate Troy and all the hard work he and his team did for me, and going above and beyond by taking care of that on companies time and money. I felt valued and taken care of and would recommend them to anyone I know.

timely service and inspection results explained thor

As a first time customer, I was pleased with the communications I received, and that there was always someone available for a quick call. Everything was straightforward and upfront. I wasn’t blindsided by additional costs, and they followed through to both functional and satisfactory solutions.

Friendly & Honest. Positive experience!!

Had to get the brakes and rotors replaced on my 2015 Infiniti QX60. Fair price and service was good. Only they changed the air filter and in process got some dirt in, which tripped the engine light sensor and the engine check light was on. I had to come again next day to have that fixed, completely free of charge though, only if the tech would have checked it before might have saved me a trip back. Anyways good customer service nevertheless.